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MINI by Easywalker Buggy 2013 – 2017, XL

Register your product here

Please register your product here. The warranty of your product is bound to the proof of purchase. Furthermore, the warranty is with the shop where you have purchased your MINI by Easywalker Buggy.

  • MINI by Easywalker Buggy 2013 – 2017, XL

Download manual

At this moment there are no manuals

FAQ’s

We are happy to help and for many questions you will find your answer here. Please note that the warranty is with the shop where you have purchased your MINI by Easywalker Buggy.

Frame

The brake does not work anymore, can this be repaired?

The wheels require maintanance. You will have to lubricate the wheels and brake system with White Grease once in a while. If the brake is not responding at all then the quickest and easiest solution is to replace the rear wheels and brake system. These can be purchased with our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker. Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame. (Please see the video for instructions how to replace the brake system here: https://youtu.be/gBTo40XUU_0).

The brake rod is bent, can I bend it back?

If the rod is very slightly bent, try to bend it back. If this fails then the quickest and easiest solution is to replace the rear wheels and brake system. These can be purchased with our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker. Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame. (Please see the video for instructions how to replace the brake system here: https://youtu.be/gBTo40XUU_0).

The handles are damaged, can I replace these?

This repair can only be carried out using a rivet gun. If you are not so handy then you can contact our service center the Kinderwagen Garage (easywalker@kinderwagengarage.nl). They will be able to assist you with it.

Can I order a new carrying strap?

This can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, select your product.

Where can I find the serial number and batch number?

You can find the serial and batch number on a white sticker on the bottom of the frame.

Seat

The harness is damaged/lost. Where can I order a replacement?

In case your product has one of the following article numbers, there is an extended warranty on this part: EMB10001 – EMB10007, or EMB20001 – EMB20008. You can then request a new harness via us. You can find your article number on the white product sticker at the bottom of your frame. Please also include the serial and batch number, which can be found on the same sticker.

In case the article number is EMB100021 – EMB100027, or EMB20021 – EMB20028, you can order a new harness via our service partner Kinderwagengarage (www.kinderwagengarage.nl). Please see a video for the 2016 version of how to change the harness: https://youtu.be/Kftj3Wr5cHY.

If in doubt please contact us via info@easywalker.nl.

Can I order a new seat fabric?

A new seating fabric is available at our service center Kinderwagen Garage, (www.kinderwagengarage.nl). Upholstery, Easywalker. Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame. Please see a video for the 2016 version of how to change the seat fabric and harness here: https://youtu.be/Kftj3Wr5cHY and https://youtu.be/b43xs7bORWE.

Can I wash the seat fabric/Inlay?

Please refer to the washing labels of each product and follow the instructions carefully.

I am unable to change the seating positions, what can I do?

In order to find a solution please contact us directly via info@easywalker.nl. Please include your serial and batch number. Both can be found on a white sticker at the bottom of your frame. We would also like to receive a copy of your purchase receipt.

Sun canopy

I would like to purchase a new sun canopy.

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame.

The sun canopy is bent. What can I do about this?

This usually happens when the buggy is folded before the sun canopy is folded. Make sure that you first fold the sun canopy and then fold the buggy. Unfortunately this can’t be repaired. You can order a new sun canopy at our service centre the Kinderwagen Garage. (www.kinderwagengarage.nl). Upholstery, Easywalker. Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame.

Can I wash the sun canopy?

The sun canopy of the buggy can not be washed in the washing machine. You can wash it by hand with detergent for delicate fabrics. Please be careful that the whalebones are not bended since they are made of plastic and could easily deform.

Does the sun canopy protect against UV radiation?

Yes, all sun canopy’s have a UPF 50+ filter

Wheels

The wheels are squeaking, how can I solve this?

The wheels are squeaking, how can I solve this?

Can I order new front wheels?

These can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker. Please make sure to select the correct version (MINI buggy 2013, 2016, XL 2014 or XL 2016). If in doubt please mail us at info@easywalker.nl. Please include a picture of your product sticker which you can find at the bottom of the frame. (Please see here a video for instructions how to change the wheels: https://youtu.be/z2WhJoQhnY0)

Accessories

I would like to purchase a new shopping basket.

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Accessoiries, Easywalker, select your product.

What is the maximum weight that I can transport in the shopping basket?

The maximum weight you can transport in the shopping basket is 5 kg.

Which car seat adapter do I need?

For the MINI Buggy you need the car seat adapter with article number EMB10013. The adapter EB10150 is also suitable. The adapter can be purchased with our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Accessoiries, Easywalker, MINI Buggy 2013. (This accessory won’t fit on the Buggy+ or the XS Buggy).

What kind of car seat fits on the adapter?

The EasyWalker car seat adapters are tested according to European legislation. This means that a pram or stroller stays upright at an angle of 12 degrees with 13 kg in the car seat. Through the following link you can see which car seats are tested and approved for the EasyWalker car seat adapters (LINK: Easy Walker car seat adapter compatibility 20,170,404)

I want to buy accessories for my Easywalker product. Where can I do that?

Accessories can be ordered through one of our retailers or via our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). The bumper bars fit all of our buggies, apart from the XS buggy’s. The rain cover and mosquito nets are available for the MINI Collection and Easywalker stroller collection (these can not be switched due to another form of the Sun canopy). Check out our collection Universal accessories on our website or with one of our retailers!

Customer care

We are happy to help you via the following channels:

You can reach us via phone Mo. – Fr. between 09:00 and 17:00 o’clock.

Phone: +31 20 420 7000
Email: info@easywalker.nl – answer within 24 hours
Facebook: https://www.facebook.com/easywalkerofficial/ – answer within 24 hours

You can also submit this contact form:

POPULAR ACCESSORIES

Rain cover

Bumper bar

Transport bag