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MINI by Easywalker Stroller 2015

Register your product here

Please register your product here. The warranty of your product is bound to the proof of purchase. Furthermore, the warranty is with the shop where you have purchased your MINI by Easywalker Stroller.

  • MINI by Easywalker Stroller 2015

Download manual

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FAQ’s

We are happy to help and for many questions you will find your answer here. Please note that the warranty is with the shop where you have purchased your MINI by Easywalker Stroller 2015.

Frame

The pushbar clip is broken off, where can I order a new one?

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, MINI Stroller 2015 (Please see the video for instructions. https://youtu.be/-zTjznl8IHk)

The brake does not work properly, can I do something about this?

The brake needs regular maintenance. Due to dust, sand and dirt from the road, the brake system may jam. You should be able to solve this by cleaning the brake and spraying a bit of white grease into the brake system (from the bottom of the tube, where you can see the opening in the frame tube). Also spray at both rear ends. Please see the video for instructions. https://youtu.be/PEiQqKYK0vM

Where can I find the serial number and batch number?

You can find the serial and batch number on a white sticker on the horizontal tube between the rear wheels.

Seat

The harness is damaged/lost. Where can I order a replacement?

On this part an extended warranty applies. Ask for a new harness via info@easywalker.nl. Please include your serial and batch number. Both can be found on a white sticker at the bottom of your brake tube.

Can I order a new seat fabric?

The fabric for the MINI seat is avaiable and can be ordered with our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Upholstery, Easywalker, MINI Stroller 2015 (Please see the video’s for instructions: Remove: https://youtu.be/hzs4TJ25IxE, Placing: https://youtu.be/qtlv4vsw5GI)

Can I wash the seat fabric/Inlay?

Please refer to the washing labels of each product and follow the instructions carefully. Remove all plastic/metal parts prior to washing. (Please see the video’s for instructions: Remove: https://youtu.be/hzs4TJ25IxE, Placing: https://youtu.be/qtlv4vsw5GI)

My leg suport is broken. Can I replace it?

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, Mosey (Please see the video for instructions: https://youtu.be/Pwku_IHxoMY)

Carrycot

Until what age can I use the carrycot?

Easywalker carrycots are suitable for children up to 6 months (weight up to 9kg).

Does the carrycot also fit on other Easywalker models?

The carrycot of the Mosey and the MINI Stroller 2015 are exchangeable. The carrycot of the June and the MINI Stroller 2013, or any other models are not compatible with the MINI Stroller 2015.

I can't fold/unfold the carrycot with the folding system. How can I fix this?

When using for the first time, we advise to unfold the carrycot by hand and leave it unfolded for a couple of days. this will strech the fabrics and make it easier to use the folding system. Please see the video for instructions: https://youtu.be/Ny57M4FA3dw

Can I order the carrycot booster also separately?

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, MINI Stroller 2015

The zipper of the carrycot cover is broken, where can I order a new one?

In order to find a solution please contact us directly via info@easywalker.nl. Please include the batch number of the carrycot, which can be found on the washing lable of the carrycot cover. Please also include a copy of your purchase receipt.

Can I order a carrycot cover?

Please contact us directly via info@easywalker.nl. Please include the batch number of the carrycot, which can be found on the washing lable of the carrycot cover. Please also include a copy of your purchase receipt.

Can I purchase a new mattress for the carrycot?

This can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Upholstery, Easywalker, MINI Stroller 2015

Sun canopy

I would like to order a new sun canopy.

This item is sold as part of a set (MINI design set, includes sun canopy, inlay and harness pads) and the colours that are still available can be purchased through our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Upholstery, Easywalker, MINI stroller 2015 or with one of our retailers. (Please see video for instructions: https://youtu.be/A5DK9gdiv3U)

Can I wash the sun canopy?

Please refer to the washing labels and follow the instructions carefully (we recommend to wash these by hand to prevent damage). (Please see video for instructions: https://youtu.be/A5DK9gdiv3U)

Does the sun canopy protect against UV radiation?

Yes, all sun canopy’s have a UPF 50+ filter

Wheels

The front wheel is wobbeling. What can I do about this?

The cause of a wobbeling front wheel is usually a faulty fork. The easiest solution is a new fork. This can be ordered from our service center the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, MINI Stroller 2015 (Please see the video for instructions https://youtu.be/sWNJ1ikLQq8)

Where can I purchase a complete new wheel?

For the MINI Stroller 2015 you need an 8 inch wheel. This part can be purchased (only left in white) with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, MINI Stroller 2015 (Please see the video for instructions: Front wheel: https://youtu.be/W8iWIz0dOmo, Rear wheel: https://youtu.be/xpZY24DX86Y)

Accessories

Where can I purchase a bumper bar?

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Spare parts, Easywalker, MINI Stroller 2015

I would like to purchase a new shopping basket.

This spare part can be purchased with our service centre the Kinderwagen Garage (www.kinderwagengarage.nl). Accessoiries, Easywalker, MINI Stroller 2015

What is the maximum weight that I can transport in the shopping basket?

The maximum weight you can transport in the shopping basket is 5 kg.

Which car seat adapter do I need?

For the MINI Stroller 2015 you need the MaxiCosi adapter with article number EMO10087. The adapter for the June, with article number EJ10025 is also compatible. The adapter can be purchased with on of our retailers.

What kind of car seat fits on the adapter?

The Easywalker car seat adapters are tested according to European legislation. This means that a pram or stroller stays upright at an angle of 12 degrees with 13 kg in the car seat. Through the following link you can see which car seats are tested and approved for the Easywalker car seat adapters (LINK: Easywalker car seat adapter compatibility 20170404)

I want to buy accessories for my Easywalker product. Where can I do that?

The accessories for the MINI Stroller 2015 can be purchased with one of our retailers or via our service centre the Kinderwagen Garage (www.kinderwagengarage.nl).

Customer care

We are happy to help you via the following channels:

You can reach us via phone Mo. – Fr. between 09:00 and 17:00 o’clock.

Phone: +31 20 420 7000
Email: info@easywalker.nl – answer within 24 hours
Facebook: https://www.facebook.com/easywalkerofficial/ – answer within 24 hours

You can also submit this contact form: