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Easywalker Buggy XS

Register your product here

Please register your product here. The warranty of your product is bound to the proof of purchase. Furthermore, the warranty is with the shop where you have purchased your Easywalker Buggy XS

  • Easywalker Buggy XS

FAQ’s

We are happy to help and for many questions you will find your answer here. Please note that the warranty is with the shop where you have purchased your Easywalker Buggy XS

Frame

The handles are damaged, can I replace these?

The foam of the pushbar could damage/wear. The pushbar is part of the complete frame and can only be replace by ordering a new frame. If an alternative is sufficient, then you can order a handle cover with zipper via info@easywalker.nl.

Where can I find the serial number and batch number?

The serial and batch number can be found on a white sticker on the inside of the left frame tube (next to the shopping basket).

Can I transport my XS buggy on the bicycle?

We don’t sell or test bike racks, but you can transport your buggy in a bicycle basket or ask suppliers of bike racks whether or not you can transport the XS buggy with those.

Is the buggy XS cabin approved?

Since all airlines have different regulations when it comes to their approved cabin sizes, we cannot guarantee generally that the XS buggy is cabin approved. It will comply with most of the regulations, but we recommend to check the regulations of the relevant airline in order to be sure. In any case we would recommend to use the transport bag when transporting the XS buggy.

Up to which weight can I use the XS buggy?

The XS buggy can be used for children up to 15 kg.

Seat

Can I order a new seat fabric?

To purchase this article please contact us directly via info@easywalker.nl.

Can I wash the seat fabric/Inlay?

Please refer to the washing labels of each product and follow the instructions carefully. Please click here for the manual to remove the fabrics.

Sun canopy

I would like to purchase a new sun canopy.

To purchase this article please contact us directly via info@easywalker.nl.

Can I wash the sun canopy?

The sun canopy of the stroller can not be washed in the washing machine. You can wash it by hand with detergent for delicate fabrics. Please be careful that the whalebones are not bended since they are made of plastic and could easily deform. Please click here for the manual to remove the canopy.

Does the sun canopy protect against UV radiation?

Yes, all sun canopy’s have a UPF 50+ filter

Wheels

Can I order new front wheels?

To purchase this article please contact us directly via info@easywalker.nl.

Can I order new rear wheels?

To purchase this article please contact us directly via info@easywalker.nl.

Accessories

I would like to purchase a new shopping basket.

To purchase this article please contact us directly via info@easywalker.nl.

What is the maximum weight that I can transport in the shopping basket?

The maximum weight you can transport in the shopping basket is 5 kg.

Which car seat adapter do I need?

There is no car seat adapter for the XS Buggy. Do not use adapters on this product, they have not been tested!

I want to buy accessories for my Easywalker product. Where can I do that?

You can order the accessories through one of our sales points. Check out our collection Universal accessories on our website or with one of our retailers!

I lost my bumper bar. Where can I purchase a new one?

In case you lost your bumper bar and want to purchase a new one, we can offer you a black one. Please contact us via info@easywalker.nl.

Customer care

We are happy to help you via the following channels:

You can reach us via phone Mo. – Fr. between 09:00 and 17:00 o’clock.

Phone: +31 20 420 7000
Email: info@easywalker.nl – answer within 24 hours
Facebook: https://www.facebook.com/easywalkerofficial/ – answer within 24 hours

You can also submit this contact form:

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