We are happy to help and for many questions you will find your answer here. Please note that the warranty is with the shop where you have purchased your Disney by Easywalker XS Buggy
The foam of the pushbar could damage/wear. The pushbar is part of the complete frame and can only be replace by ordering a new frame. If an alternative is sufficient, then you can order a handle cover with zipper via firstname.lastname@example.org.
The serial and batch number can be found on a white sticker on the inside of the left frame tube (next to the shopping basket).
We don’t sell or test bike racks, but you can transport your buggy in a bicycle basket or ask suppliers of bike racks whether or not you can transport the XS buggy with those.
Since all airlines have different regulations when it comes to their approved cabin sizes, we cannot guarantee generally that the XS buggy is cabin approved. It will comply with most of the regulations, but we recommend to check the regulations of the relevant airline in order to be sure. In any case we would recommend to use the transport bag when transporting the XS buggy.
The XS buggy can be used for children up to 15 kg.
The sun canopy of the stroller can not be washed in the washing machine. You can wash it by hand with detergent for delicate fabrics. Please be careful that the whalebones are not bended since they are made of plastic and could easily deform. If you would like to receive a manual to remove the fabrics please email us via email@example.com.
Yes, all sun canopy’s have a UPF 50+ filter
The maximum weight you can transport in the shopping basket is 5 kg.
There is no car seat adapter for the XS Buggy. Do not use adapters on this product, they have not been tested!
You can order the accessories through one of our sales points. Check out our collection Universal accessories on our website or with one of our retailers!