We are happy to help and for many questions you will find your answer here. Please note that the warranty is with the shop where you have purchased your Easywalker Buggy+.
This repair can only be carried out using a rivet gun. If you are not so handy then you can contact us via firstname.lastname@example.org and we will help you further.
You can find the serial and batch number on a white sticker on the bottom of the frame.
In order to find a solution please contact us directly via email@example.com. Please include your serial and batch number. Both can be found on a white sticker at the bottom of your frame. We would also like to receive a copy of your purchase receipt.
This usually happens when the buggy is folded before the sun canopy is folded. Make sure that you first fold the sun canopy and then fold the buggy. Unfortunately this can’t be repaired. Please contact us to order a new sun canopy via firstname.lastname@example.org.
The sun canopy of the stroller can not be washed in the washing machine. You can wash it by hand with detergent for delicate fabrics. Please be careful that the whalebones are not bended since they are made of plastic and could easily deform.
Yes, all sun canopy’s have a UPF 50+ filter
The wheels require maintanance. You will have to lubricate the wheels and brake system with White Grease once in a while. If the brake is not responding at all then the quickest and easiest solution is to replace the rear wheels and brake system. To purchase this article please contact us via email@example.com
If the rod very slightly bent, try to bend it back. If this fails then the quickest and easiest solution is to replace the rear wheels and brake system. To purchase this article please contact us via firstname.lastname@example.org
You can spray the wheels with „White Grease.“ Follow the instructions in the video (https://youtu.be/vqwt-NED7Hg). White Grease can be purchased in any hardwarestore.
The maximum weight you can transport in the shopping basket is 5 kg.
For the Easywalker Buggy+ there is no car seat adapter. Please do not use any adapters on this product, these have not been tested!
You can order the accessories through one of our sales points. Check out our collection Universal accessories on our website or with one of our retailers!